Privacy Policy

Ooredoo Developer is a platform designed to support you in developing your services and collaborating with Ooredoo. This platform provides technical resources based on Ooredoo’s services, ensuring seamless integration and innovation. We are committed to protecting your personal data and ensuring transparency in how we collect, use, and secure your information. 

1. Why do we collect and process your data?

You shall not be legally permitted to enter into a contractual relationship and therefore not use the APIs and may not accept the Terms if (a) you are not of legal age to form a binding contract with Ooredoo, or (b) you are a person barred from using or receiving the APIs under the applicable laws of the State of Qatar or the applicable legislation of the countries including the country in which you are resident or from which you use the APIs.

We process your personal data to: 

  • Manage your account and interactions with Ooredoo Developer.
  • Analyze usage statistics to improve our services.
  • Enhance our offerings and customer relationships.
  • Conduct surveys and organize activities or events.
  • Facilitate commercial operations.

Additionally, in fulfillment of contractual obligations, we process personal data to: 

  • Handle API orders.
  • Provide technical support.
  • Operate and maintain our services.

2. What personal data do we collect?

We collect the following information:

  • Basic identification details (Name, Country of residence).
  • Contact information (Email, Phone number).
  • Professional details (Job title, Company name, Industry sector).
  • Usage & interaction data  (IP address, Application name, API usage history).

3. Who has access to your data?

Your data is shared only with:

  • Ooredoo’s authorized teams and subcontractors handling technical operations.
  • Select partners, in cases where they support service delivery.
  • Legal authorities, when required for official investigations or compliance with regulations. 

4. How do we protect your data?

Ooredoo Developer prioritizes security and confidentiality through:

  • Robust technical and organizational measures to safeguard against loss, misuse, or unauthorized access.
  • Fraud prevention mechanisms to maintain platform integrity.
  • Strict security protocols when collaborating with third parties. 

5. Updates to this privacy policy?

This privacy policy may be updated periodically. The latest update was made on 13/05/2025.